FAQs

Do I need a visa to visit Botswana?

European, australian, american nationals are exempt from visa requirements for Botswana and Namibia. In order to visit Zambia or Zimbabwe it is necessary to obtain a visa, which is available on the spot at the border posts, and payable in US dollars. Please note that your passport needs to be valid for more than 6 [...]

2018-09-23T11:57:28+02:0029 April 2016||

Is the water in Botswana suitable for drinking?

Water is suitable for drinking in all the towns in Botswana although the taste is not always the best! When visiting the national parks and game reserves, please equip yourself with a sufficient number of 5l bottles of mineral water for your daily needs. Be aware that the water in the Kalahari and the Kgalagadi [...]

2018-09-23T11:59:16+02:0028 April 2016||

Is Botswana a safe country?

Botswana is a peaceful, stable and democratic country with a low crime rate. Just as in any country in the world, it makes sense to be vigilant as usual in town and make sure that your vehicle is locked when parked.

2018-09-23T12:03:34+02:0026 April 2016||

What’s the speed limit in Botswana?

Along the major roads, speed limits are set according to the following situations: 120 km/h (74 mph) outside of towns 80 km/h (50 mph) when approaching towns and villages 60 km/h (37 mph) in towns and villages 30 km/h (18 mph) where there are road works Apart from the network of tarmac roads, there’s a [...]

2018-09-23T12:05:53+02:0023 April 2016||

How do you hire a vehicle?

To book a vehicle only, it's very simple: 1- Contact us by email or by using the booking form, giving us your contact details, the services you require and your booking dates. 2- You will receive a detailed quote with information about payment. 3- If you accept the quote, you have to pay a deposit [...]

2018-09-23T13:45:24+02:0020 April 2016||

How do I pay?

All payments must be made by bank transfer to our account in Botswana or by credit card through our online payment gateway (VISA/MASTERCARD).

2018-09-23T13:46:46+02:0020 April 2016||

What happens if I cancel my booking?

It all depends on the date of the cancellation: 61 days or more before the pick-up of the vehicle: 25% of the booking fee is forfeited. So if you’ve paid in full, you will be reimbursed 75% of that amount. Between 60 and 31 days before the pick-up of the vehicle: 50% of the [...]

2018-09-23T13:27:51+02:0018 April 2016||

Can I change my booking dates?

Yes, if the length of the booking is the same and subject to the availability of the new dates chosen. Prices can be reviewed according to the changes required (time of booking: low season / high season); no penalty will be applied. If the length of the new booking is less than the previous one [...]

2018-09-23T13:29:59+02:0017 April 2016||

What documents do I need to supply?

In order to pick up the vehicle, you must present your international driving licence together with your national driving licence (your country of residence). If your national licence is written in english, you won’t need the international driving licence. A copy of these documents will be kept by us.

2018-09-23T13:31:43+02:0014 April 2016||

What does the comprehensive insurance cover?

The included insurance with any Tawana Self Drive vehicle covers injury and damage caused to a third party (persons and personal belongings), damage caused to the vehicle, theft of the vehicle, fire. Be aware that this is subject to certain conditions and driving regulations. For further information, please read our general conditions and insurance options! [...]

2018-09-23T13:37:17+02:0011 April 2016||

Do I need further insurance?

The comprehensive insurance cover only applies to the rental of the vehicle and is not a personal or travel insurance. We recommend that you take out personal, travel and cancellation cover…before you leave. This kind of cover is often provided by credit card companies, so make enquiries! We’re members of Okavango Air Rescue and for [...]

2018-09-23T13:47:44+02:0011 April 2016||

How does the excess work?

The excess is the maximum amount that you’ll pay in the event of an accident or damage to the vehicle when it’s covered by the insurance. Be careful, as the insurance is not valid if you don’t respect the rules of driving and of the contract. In which case you would be liable for all [...]

2018-09-23T13:39:38+02:0011 April 2016||